Privacy Policy Bedigan Cleaning

Privacy Policy

Last Updated: January 1, 2025

Bedigan Cleaning (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information through our website, communication channels, and cleaning services.

1. Information We Collect

We collect the following categories of information:

a. Personal Information

Name Address Phone number Email address Payment information (processed securely via Stripe or Square)

b. Service-Related Information

Property details (e.g., type, square footage, access notes) Photos submitted for estimates or service documentation Special requests or instructions

c. Communication Data

SMS/MMS logs, call logs, and voicemail transcriptions (via Twilio or similar A2P messaging services) Emails and form submissions Appointment and service history

d. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., pixels, web beacons) to enhance website performance and user experience. These may include:

Essential cookies for site functionality Analytical cookies (e.g., Google Analytics) to track usage patterns Marketing cookies to support retargeting and ads

You may disable cookies via your browser settings, though this may affect site functionality.

2. How We Use Your Information

We use your information for the following purposes:

To provide accurate cleaning estimates To schedule and manage cleaning appointments To process payments and send receipts To communicate via email, phone, or text regarding your services For customer support and issue resolution To send newsletters, updates, promotions (you may opt out anytime) To comply with legal, tax, or insurance requirements To improve our website, services, and marketing effectiveness

3. SMS, Calls, and A2P Messaging

By providing your phone number, you consent to receive automated and non-automated calls or SMS messages from us for service updates, appointment confirmations, estimates, and follow-ups.

Message and data rates may apply depending on your carrier. You can opt out anytime by replying “STOP” to SMS or contacting us directly.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data only as necessary in the following circumstances:

Service Providers: Payment processors, scheduling platforms, cloud storage, communication tools (e.g., Twilio, Google, Dropbox) Subcontractors: For specialized services or additional staffing needs Manufacturers or suppliers: If specific cleaning products or services require external coordination Legal Requirements: If necessary to comply with tax laws, insurance audits, subpoenas, or other legal obligations

5. Data Security

We implement reasonable security measures to protect your data, including:

Encrypted payment processing via PCI-compliant platforms (Stripe/Square) Secure storage of documents and images via encrypted cloud systems (Dropbox Business) Role-based access to sensitive data

6. Your Rights and Choices

You have the right to:

Access, update, or correct your personal data Request deletion of your information (subject to legal retention obligations) Opt out of marketing communications at any time Manage cookie preferences in your browser

To exercise any of these rights, please contact us at info@bediganrosecleaning.com.

7. Do Not Sell or Share My Personal Information

We respect your privacy and do not sell or share your personal information with third parties for their marketing purposes.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

Bedigan Cleaning

📍 [Business Address if available]

📧 info@bediganrosecleaning.com

📞 508-401-7201

🌐 https://bediganrosecleaning.com/